• Mount Blog

Step-By-Step Guide to Ride

Updated: Mar 10

First of all, I’d like to officially welcome you to the wonderful world of Mount; where you can rent anything, to anyone, at any time.


This step-by-step guide will help you get started on renting the Mount amenities hosted in your vacation rental or property.


For IOS users, download the app here and for Android users download the app here.


How to use the app

  1. Sign up using email (a verification email is sent and required to log in)

  2. Sometimes an email will block this, or it will end up in spam

  3. It could also take upwards of 5 minutes to get the email

  4. Find your amenity and scan the QR code.

  5. For most amenities, you will hear the amenity unlock

  6. For battery-operated amenities check the screen below the QR code to see battery level – make sure there are at least two bars

  7. For electric scooters, start riding – peddle the scooter and push down the throttle

  8. If there is a walking man icon below the speed icon you need to push the scooter while riding it and get it up to 15 miles an hour. Keep pumping the throttle when doing this and you should see the walking man icon change to a blue S. Now the motor is on

  9. While out, you can PAUSE the use of your amenity – the time will continue to count, and you will still be charged. Click the pause rental button on the app. This will turn on the alarm system also make sure to use the physical lock

  10. When you come back to the amenity, RESUME rental on the app

  11. To end the rental of the amenity on the app, you must be at the rental location. To do this, go into the app, pause amenity rental, then click end rental.

Still have questions? Email us at help@rentmount.com

Check out our Renting Amenities page for more tips, tricks, and even suggested routes for your next Mount adventure.

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